APPOINTMENTS

Please arrive 10 minutes prior to your treatment. Late arrival will result in a shortened treatment time, however, treatments will still be charged at full price.

CANCELLATIONS

Cancellation must be made no less than 24 hours in advance. If you cancel less than 24 hours in advance, the deposit is non-refundable. I’m happy to reschedule you for another time.

DEPOSITS

We reserve the right to request a deposit in order to secure an appointment. Any changes to the appointment must be made in accordance with the cancellation policy.

DATA SECURITY

Personal details taken from clients during consultation procedures will be kept safe and in the strictest confidence. We would, on occasion like to send you details of open evenings and special promotions. If you would rather not receive these please let us know.

CONTACT US

If you have any questions regarding our policies or services please contact us at simona@hiddenzen.co.uk