Cancellation must be made no less than 24 hours in advance. 

There is parking on site.

Your Health & Safety is extremely important to me; I have involved standards to reassure you further that I’m taking safety seriously. 

Here is a list of some of the measures Hidden Zen is taking: 

• Hand sanitiser stations
• Deep cleaning and sanitising after each appointment
• New sheets and new towels after each appointment
• Sink and soap to wash your hands
• Contactless payment option available 

Of course, please get in touch if you would like to purchase one. 

Yes, I offer Loyalty Cards for all my loyal clients. Ask for them on the day of your visit.

Yes, just give me at least 24 hours’ notice.

If you know you’re going to be late for an appointment, please call me as soon as you can. If you are late for your appointment, then your treatment time will be limited, but you will still be charged for the full price of the treatment. If you miss your appointment without contacting me first, you will lose your deposit. If you get me within the 24-hour period before your treatment, then you are still liable for the cost of the treatment.

After the pre-massage consultation, the therapist will leave you in private to undress in preparation for your massage. There is no need to remove underwear, although bras need to be unfastened to give access to your back. Once undressed, you can lie on the massage couch with the sheet provided covering you. The therapist will only uncover the area being massaged. I will ensure that your dignity and privacy are always protected during the massage treatment.
If you are receiving a sports or remedial massage, then you will need to wear T shirt and shorts for most treatments.